# Case Study: Blistered Bread

> Blistered Bread is a fast-growing artisan bakery, based in Letterkenny Co Donegal, known for its handmade sourdough and small-batch approach. As demand surged…

Canonical: https://appadvisor.ie/case-study-blistered-bread/
Last updated: 2025-10-08

- September 29, 2025
- 1:43 pm

## Business Overview

Blistered Bread is a fast-growing artisan bakery, based in Letterkenny Co Donegal, known for its handmade sourdough and small-batch approach. As demand surged, manual workflows and disjointed communication channels began straining the business’s ability to scale.

## Project Objective

To centralise and digitise all core bakery operations—ordering, stock control, ingredient usage, and delivery coordination—within a unified, owner-managed platform that supports growth.

### Key Challenges

- Orders handled via phone and handwritten lists
- Stock managed in Excel and ingredient logs on paper
- Deliveries confirmed through WhatsApp, with no traceability
- Frequent miscommunication, over-ordering, and waste due to siloed processes

### Digital Lean Transformation

Working directly with Adrian (owner), and the team:

- Mapped and integrated bakery operations into a custom digital workflow
- Linked live inventory to order triggers and daily production
- Digitised delivery tracking and aligned it to actual batch outputs
- Scoped the building of  mobile-friendly dashboards accessible from anywhere
- Eliminated reliance on paper, spreadsheets, and group chats

### Results & Outcomes

- **Single source of truth**: One digital interface replaced whiteboards, texts, and Excel sheets
- **30–40% reduction in waste**  through better forecasting and live inventory data
- **85% drop in manual data entry**  across core processes
- **18+ admin hours/week saved**, with faster onboarding and clearer roles
- **Remote operations management**  via live dashboards, reducing the need for on-site oversight

**Quote from Adrian Boylr(Owner)**

“This system was built around how we actually work—it’s not generic. It saves us time, cuts waste, and helps the whole team stay in sync, even during busy weeks.”

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