# Lentech Services case study: Taking a well-run engineering business off paper and WhatsApp

> How Lentech Services used the Local Enterprise Office's Digital for Business programme to move its paperwork onto one connected system.

Canonical: https://appadvisor.ie/our-work/lentech-services/
Last updated: 2026-10-16

| At a glance |  |
|---|---|
| Client | Lentech Services |
| Sector | Mechanical engineering |
| County | Offaly |
| Programme | Digital for Business, Local Enterprise Office |
| Year | 2026 |
| Focus areas | Job and field management, Accounts integration, Document automation, Staff training and adoption |

## The objective: Well-run work on site, still run on paper behind it

Lentech Services is a respected engineering contractor in Offaly. Its site work was well run, but the systems around it were still on paper.

The finances were kept in a spreadsheet, the weekly hours came in by message, and each service report was written by hand on site, then typed up again back at the office before an invoice could go out. The work was effectively done twice.

## Our approach: One recommendation, made after comparing the options

Through the Local Enterprise Office's Digital for Business programme, AppAdvisor sat in, compared job management systems and made a single recommendation, which the business went with.

The recommendations mapped a move onto connected cloud systems, with IT security and backup behind them.

- **One job management system**: A single system for the field and workshop, taking the place of paper and hours sent by message.
- **Live figures**: Cloud accounting that gives live figures in place of a spreadsheet.
- **Capture it once**: A service report captured once on site that flows straight through to the invoice.

> “Working with App Advisor was a very positive experience. They brought a clear, practical and collaborative approach throughout our engagement, helping us shape and progress our digital programme with confidence. We particularly valued their ability to understand our needs, provide thoughtful guidance and translate strategy into tangible actions and outcomes.”
>
> Valerie Leonard, Lentech Services

## The outcome: Double handling taken out of the day

A clear plan to take the double handling out of the day. A service report is captured once and carries through to the invoice, so nothing is typed up twice.

It also gives the business a live view of how it is doing, in one place.

What the business received:

- A comparison of job management systems and one clear recommendation
- A map of the move onto connected cloud systems
- A full system proposal with best-practice recommendations

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