Case Study: How the Lean Start Program delivered a Transformative Strategic Review for Ross Polymer

The Client

Ross Polymer Services is a specialized contract manufacturing partner focused on technical injection moulding projects. Led by Managing Director Michael Hopkins Jr., the company prioritizes understanding each customer’s unique needs to deliver innovative and tailored solutions through its highly experienced technical team.

The Challenge

Michael Hopkins Jr., of Ross Polymer Services, needed to pause daily tasks to strategize the company’s future, aligning critical objectives with goals and challenges, focusing resources effectively, and planning for growth over 2, 5, and 10 years while balancing personal and business time.

The Solution

By leveraging the Lean Start Programme from Westmeath LEO, delivered by Joe Connaughton, Appadvisor ltd, Michael embarked on a strategic planning journey grounded in lean principles. The process covered the six core pillars of the business and resulted in a comprehensive strategic plan for 2024 to 2026. The outcome was a clearly defined list of the top 10 strategic objectives, detailing the “what,” “who,” and “when” for each priority.

The Outcome

Through open dialogue and skilled guidance from Joe, acting as a “sparring partner,” Michael was able to articulate a focused and actionable plan. This plan addressed all key areas of the business: staff, customers, operations, management, innovation, and financial performance. The process also aimed to help Michael achieve a healthier work-life balance while driving the company towards its long-term goals.

Testimonial from the Managing Director

Michael Hopkins Jr., Managing commented: “Participating in the Lean Start Programme was a turning point for Ross Polymer Services. Joe Connaughton’s expert guidance helped us craft a strategic plan that not only aligns with our longterm objectives but also balances my personal and professional life. This clear, actionable roadmap is exactly what we needed to propel our company forward.”

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