Sectors
Clients in Galway
Shown by name with the client's permission.
The problem. Wakkaball is a small owner-managed e-commerce games brand selling through its own website and a marketplace listing. Its paid social advertising had been working well until the ad account was disrupted and sales activity stopped.
What we advised. The steer was to put structure and automation around the sales channels so the business does not depend on one person. AI-supported advertising tools were advised to keep campaigns on track and cut wasted spend, with email automation to make proper use of the existing customer list.
Areas covered. Marketing and content, E-commerce, AI automation, Process mapping
The problem. Across four salons the systems were not connected, and the till only synced at the end of the day. There was no live view of stock or sales across the branches, and sales did not flow into the accounts, leaving the owner many hours of manual uploading each period.
What we advised. We advised a retail POS and stock system with live data across all four salons, tied to the website and the accounts so sales and stock stay in step. This ends the manual uploading, gives management a live view across the group, and lets online availability reflect what is actually in store.
Areas covered. Stock and POS, E-commerce, Accounts integration, Staff training and adoption, AI automation
Physiotherapy clinicGalway City PhysiotherapyThe problem. Galway City Physiotherapy is a well-established private clinic with a growing patient base. It already ran on cloud clinical software with IT support and a website that performed well, so it was in good shape.
What we advised. With the clinic already in good shape, the focus was on reducing admin and tightening security. An AI receptionist and booking tool was advised to answer overflow calls and take bookings, easing pressure on reception.
Areas covered. AI automation, Booking and scheduling, Data and file management, Staff training and adoption
Read the case study“Joe and his team were so helpful in assessing our needs and advising with regard to the grant application process. It’s great to have access to someone like Joe with years of industry experience and lots of wise advice.”
More of our work
What each business needed and what we advised. Shown without names until each client signs off.
The problem. A Galway solar and electrical installer joining up its tools into one workflow.
What we advised. We helped design a single CRM and workflow to run each job from enquiry to aftercare, with design tools, online booking and automation behind it.
Areas covered. CRM and customer records, Quoting and estimating, Booking and scheduling, Process mapping, AI automation
The problem. A remote Galway bookkeeping and payroll bureau strengthening its security and standards.
What we advised. We helped standardise the team onto a single secure cloud workspace with secure sign-in and password management, reducing compliance risk.
Areas covered. Data and file management, Document automation, Process mapping, Staff training and adoption, AI automation
The problem. A nationwide Galway health and safety training provider connecting its systems.
What we advised. We helped link booking, e-learning, payments and accounting so a booking flows through without rekeying, with a CRM for customers.
Areas covered. Booking and scheduling, Accounts integration, Process mapping, Data and file management, AI automation
The problem. A world-renowned Galway banjo maker with online orders growing every year.
What we advised. We helped connect the webshop, accounts and shipping so each order flows through once, keeping pace with growing demand.
Areas covered. E-commerce, Accounts integration, Process mapping, Staff training and adoption
The problem. A Galway printer building a stronger online presence.
What we advised. We helped plan a modern, easy-to-update website with search visibility and a structured way to take orders.
Areas covered. Website, Marketing and content, Process mapping, Document automation, AI automation
The problem. A Claregalway fashion boutique with a strong shop floor, ready to grow its online sales.
What we advised. We helped join up the boutique's online tools, from product listings to reviews, loyalty and marketing, so the team can run it all in house.
Areas covered. E-commerce, Marketing and content, Website, Staff training and adoption, AI automation
The problem. A popular Kinvara cafe establishing its own online home.
What we advised. We helped plan a proper website with online payments and email marketing, independent of social media.
Areas covered. Website, Marketing and content, Staff training and adoption, Process mapping, AI automation
The problem. A Galway veterinary products manufacturer joining up stock, sales and accounts.
What we advised. We helped introduce a full ERP running stock, sales, accounts and reporting from one place, protecting traceability.
Areas covered. Stock and POS, Accounts integration, Reporting and dashboards, Process mapping
The problem. A sustainable Clifden retailer connecting its online and in-store channels.
What we advised. We helped move the POS to a connected e-commerce platform with stock forecasting, email marketing and smart product filtering.
Areas covered. Stock and POS, E-commerce, Marketing and content, Reporting and dashboards, AI automation
The problem. A wholesale sportswear supplier trading since 2009 and growing into the UK. The business had outgrown its accounting package and managed a large, variant heavy catalogue through spreadsheets and manual checks.
What we advised. We advised connecting sales, stock and accounts into one flow, with an order and stock system that gives real time visibility and runs an order through to fulfilment and finance without re keying. A CRM and analytics sit alongside it.
Areas covered. Stock and POS, E-commerce, Accounts integration, CRM and customer records
The problem. A well-established Galway yoga business making its trusted website do more.
What we advised. We helped add integrated booking and payment, membership billing, email marketing and structured SEO.
Areas covered. Booking and scheduling, E-commerce, Website, Marketing and content, AI automation
The problem. A Clifden food business adding online ordering alongside its hamper shop.
What we advised. We helped add online lunch ordering with pickup and time slots, order-to-kitchen printing and a CRM, with training to run it in house.
Areas covered. E-commerce, Booking and scheduling, Website, Staff training and adoption
The problem. A renowned Galway artist opening a direct online sales channel.
What we advised. We helped set up an e-commerce site with checkout and online payments, linked to his Instagram following, so paintings sell directly.
Areas covered. E-commerce, Website, Marketing and content, Staff training and adoption, AI automation
The problem. A well-established Galway chartered accountancy firm scaling towards paperless.
What we advised. We helped introduce job and task management with client portals, tighter integration of its tools and managed IT to grow without extra admin.
Areas covered. Process mapping, Document automation, Data and file management, Staff training and adoption, AI automation
The problem. A Galway financial planning firm settling its client process for a new market.
What we advised. We helped introduce a CRM, digital onboarding and a refreshed website.
Areas covered. CRM and customer records, Document automation, Website, Process mapping, AI automation
The problem. A Galway coaching programme for farmers and rural families reaching further.
What we advised. We helped plan an online platform to deliver the programme, with a CRM, online booking and content tools.
Areas covered. Website, E-commerce, Marketing and content, Document automation, AI automation
The problem. A well-loved party and inflatable hire business winning back online bookings.
What we advised. We helped plan a fast, mobile website with booking and payment built in, plus analytics and SEO.
Areas covered. Website, E-commerce, Booking and scheduling, Reporting and dashboards
The problem. A growing Galway music school cutting the admin behind hundreds of lessons a week.
What we advised. We helped introduce a CRM, real-time lesson scheduling, a website chatbot and workflow automation.
Areas covered. CRM and customer records, Booking and scheduling, AI automation, Marketing and content
The problem. A Galway windows and doors installer tracking every job from first call to finish.
What we advised. We helped introduce a CRM and job management system with digital job sheets for the fitters and connected invoicing.
Areas covered. CRM and customer records, Job and field management, Quoting and estimating, Accounts integration, AI automation
The problem. A Galway personalisation business bringing online and in-store together.
What we advised. We helped plan a unified online store and POS, an online design-your-own tool and marketing automation.
Areas covered. E-commerce, Stock and POS, Website, Process mapping, AI automation
The problem. A Galway dental supplies distributor putting structure behind its sales.
What we advised. We helped introduce a CRM and sales pipeline connected to the accounts, with proper reporting.
Areas covered. CRM and customer records, Quoting and estimating, Accounts integration, Reporting and dashboards, AI automation
The problem. A Galway artist opening an online channel beyond the markets.
What we advised. We helped plan an artist website and shop with secure payments and stock management.
Areas covered. E-commerce, Website, Marketing and content, Staff training and adoption, AI automation
The problem. One of the largest GAA clubs in the west building a real digital hub.
What we advised. We helped plan a stronger website with live fixtures, online membership, a merchandise shop and pitch booking.
Areas covered. Website, Booking and scheduling, E-commerce, CRM and customer records
The problem. A Galway bridal makeup business growing its team.
What we advised. We helped introduce online scheduling, a CRM and a faster website covering the full range of services.
Areas covered. Booking and scheduling, CRM and customer records, Website, Staff training and adoption, AI automation
The problem. A Galway audio-visual events company turning more enquiries into bookings.
What we advised. We helped tighten the ad spend, add booking tools to the website and bring in a CRM with follow-up automation.
Areas covered. Marketing and content, Website, CRM and customer records, AI automation
Questions
Yes. AppAdvisor is on the Digital for Business consultant panel for Local Enterprise Office Galway, one of the twelve LEO panels we are approved on.
Digital for Business is run by Local Enterprise Office Galway for micro and small businesses. If your business qualifies, the consultancy is fully funded, and you can then apply for the Grow Digital grant: 50% of eligible software costs, up to €5,000 of grant on €10,000 of spend. The LEO decides eligibility; we check it with you before you apply.
Yes. We meet clients onsite or online, whichever suits, and we are based in Athlone at the Midlands Innovation and Research Centre.
Funding and guides
Digital for Business is applied for through Local Enterprise Office Galway, and we help you with the application. Our plain-English guides explain the supports that usually come next.
Book a free consultation. We will check whether you qualify for Digital for Business and tell you honestly what would help.
